I promise that posts about our awesome Connecticut trip will be coming very soon. My mom took a million pictures and is probably still downloading them from her camera. There will be lots to come over the next week so stay tuned!
Until then though, I want to share a little story...
As you might imagine, ordering flowers from a website isn't always an easy process for a blind person. Especially since the only flower I can really identify is a rose so I have no idea what it is I am buying most of the time. It's a little stressful.
I got an email from Pro Flowers a few weeks ago talking about candy cane roses and I thought that they sounded pretty cool and I wanted to get some for Jess.
I tried in vain to order then off the computer but their website was giving me trouble so I just decided to call them and do it the easy way. The lady I talked to was very helpful and we sped right through the process. I wanted to make it a surprise and not have a name on it and make Jess wonder who they were from and all that fun stuff.
When it came time to decide what to put on the card, I told her to just put "Merry Christmas" and nothing else thinking it would be nice and vague. What I didn't consider is this sales clerks ignorance and her lack of any common sense.
A few days later they arrived and I was excited to hear how happy Jesse was to open the package with 2 dozen of these red and white roses. It was perfect…until she read the card and said that I misspelled "Merry".
I was caught so off guard that I just blurted out that there was no way. Well, I was wrong. I assumed that the lady I talked to had an idea of what Christmas was and had heard "Merry Christmas" before in her life. Apparently I was wrong because the card said "Marry Christmas".
I am not sure if she really is just that dense or if she just thought it was a neat coincidence that the person I was buying flowers for in December had the name Marry Christmas.
Outsourcing? Who knows…all I know is that I will be very clear next time to spell everything for whoever I talk to on the phone. Maybe I will just stick to small easy words like "I love you" or "You're Pretty". I just couldn't believe it. Honestly, their name is PRO Flowers for crying out loud
We can at least thank them for giving us all a good laugh. This will definitely be a story we won't soon forget. And Jesse liked the flowers!
No comments:
Post a Comment